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Written by: Dan Dempsey

Category: Uncategorised

Published: 26 July 2026

Hits: 50

Position name Visa & Compliance / Data Officer

Position Description This role focuses on accurate data entry, document management and compliance readiness. The successful applicant will enter and update worker records, scan and file documents, maintain the In-Country Recruitment Database (IRD), track medicals and visa-related documents, and ensure all files are properly prepared so visa applications can be processed efficiently. The role requires a high level of accuracy, trustworthiness and discretion.

Hours: Monday to Friday, 9:00 am – 4:00 pm (30-minute unpaid lunch, rotated).

Essential Selection Criteria

• Excellent attention to detail and accuracy
• Comfortable with data entry and document handling
• Reliable computer and scanning skills
• Ability to follow clear processes and checklists
• Trustworthy and able to handle confidential worker information with discretion
• Good written and spoken English and Bislama
• Genuine motivation to perform the duties of the role diligently

Desirable Selection Criteria

• Previous experience in data entry, administration or records management
• Valid driver’s licence (useful for occasional errands)
• Experience working with sensitive or compliance-related information
• Ability to remain professional and neutral in a politically sensitive environment

Work experience Previous experience in data entry, administration, records management or a similar role is an advantage.

Apply or enquire by emailing dan @ emposwerswr . com

Details

Written by: Dan Dempsey

Category: Uncategorised

Published: 26 July 2026

Hits: 42

Position name Operations Coordinator

Position Description The Operations Coordinator is responsible for the smooth day-to-day running of the Empower SWR office. The role involves coordinating workflow, maintaining accuracy of the In-Country Recruitment Database (IRD), supporting payroll processes, quality-checking team work, handling escalations, and ensuring operational readiness for worker mobilisation. The position reports to the General Manager and plays a key role in keeping the office organised, compliant and professional.

Hours: Monday to Friday, 9:00 am – 4:00 pm (30-minute unpaid lunch, rotated so the office remains open).

Essential Selection Criteria

• Strong organisational and coordination skills
• High attention to detail and accuracy
• Reliable, punctual and able to work with minimal supervision
• Competent computer skills (email, spreadsheets, online systems)
• Ability to remain calm and effective during busy periods
• Good written and spoken English and Bislama
• Demonstrated integrity and ability to handle confidential information appropriately
• Genuine interest in the role and in supporting ethical labour mobility work

Desirable Selection Criteria

• Previous experience in an office, administrative, coordination or supervisory role
• Valid driver’s licence (useful for running occasional office errands)
• Experience working with databases or compliance-related records
• Ability to work neutrally and professionally in a politically sensitive environment

Work experience Previous experience in an office, administrative, coordination or supervisory role is highly desirable.

 

Apply or enquire by email dan @ empowerswr . com

Details

Written by: Dan Dempsey

Category: Uncategorised

Published: 24 January 2023

Hits: 1297

For workers overseas in Australia or New Zealand

1. Download and complete the Passport Application Form Vanuatu Passport Application Form Size: 1.27 MB Format: PDF Preview 2. Complete the form, making sure you: TICK "NORMAL" PRIORITY (The Passport Office has put urgent passports on hold.  Speak to Dan if you need an urgent passport as you can get a Certificate of Entry) Sign in the box at the top left and at the bottom right Scan and Email your application form to us 3. Get your passport portrait photo taken from a place that does these, eg Australian Post, NZ Post Shop or most Pharmacies.  The photo must be ELECTRONIC and not a printed copy.   Get the photographer to email this to us. 4. Get your birth certificate If you have a copy with you, scan and send this to us. If you dont have a copy with you, then you will need to get a family member to get one from Civil Status and then get that to our office in Vila.  Current cost is 500vt Email your birth certificate to us Email This email address is being protected from spambots. You need JavaScript enabled to view it. 5. Now get a member of the family to see us at the office AFTER you have done the above.  We will issue the person with an official agents letter requesting the passport. 6. We will print the copy of the application form and birth certificate if provided, and also the letter and a copy of their old passport. The family member will then be responsible for Going to Civil Status to get a birth certificate (if we dont receive one) Going to Top Shots to pay and collect the passport photos Going to the Immigration Department and pay the cashier Waiting for the passport Return the new passport to us for scanning and sending to the Employer. At this stage, Seasonal Workers returning from Australia are able to travel with an electronic copy of their travel document (Passport or CI).  But Employers must check first with the Vanuatu Government and airlines whether this is acceptible or not.

Details

Written by: Dan Dempsey

Category: Uncategorised

Published: 23 April 2022

Hits: 668

For workers overseas in Australia or New Zealand

1. Download and complete the Passport Application Form Vanuatu Passport Application Form Size: 1.27 MB Format: PDF Preview 2. Complete the form, making sure you: a. Choose the passport service required - Normal, Express or Urgent b. Sign in the box at the top left and at the bottom right. 3. Get your passport portrait photo taken from a place that does these, eg Australian Post, NZ Post Shop or most Pharmacies.  The photo must be ELECTRONIC and not a printed copy.   Get the photographer to email this to us. 4. Get your birth certificate a. If you have a copy with you, get your employer to scan and send this to us. b. If you dont have a copy with you, then you will need to get a family member to get one from Civil Status and then get that to our office in Vila 5. You or your employer will email the following to us a. The expired/expiring passport copy b. A copy of the birth certificate if you have this Email This email address is being protected from spambots. You need JavaScript enabled to view it. 6. Arrange payment for the passport.  This must be by Bank transfer or cash direct to our office in Port Vila.  We do not accept Western Union.  If your employer pays for you then they will arrange for deductions to cover the cost. Service Required Time taken Fee Estimated AUD* Estimated NZD* Normal 5-6 weeks 18,000 vt $225 $240 Express 4-5 weeks 28,000 vt $350 $380 Urgent 2-3 weeks 33,000 vt $410 $450 Certificate of Identity^ 1 week 11,000 vt $145 $153 * AUD and NZD prices listed are indicative only and while we aim to absorb currency flucuations, we reserve the right to change the amounts above should the currency drastically change.   Fees include: Printing of photos at Top Shots, Passport renewal fee and international courier to an Australian or NZ Employers address and Administration costs. ^ CI fee does not include international courier.  The worker can travelk back with an electronic version. Employers please note that we issue invoices if you are paying on their behalf, for proof of deduction purposes.