Position name Operations Coordinator
Position Description The Operations Coordinator is responsible for the smooth day-to-day running of the Empower SWR office. The role involves coordinating workflow, maintaining accuracy of the In-Country Recruitment Database (IRD), supporting payroll processes, quality-checking team work, handling escalations, and ensuring operational readiness for worker mobilisation. The position reports to the General Manager and plays a key role in keeping the office organised, compliant and professional.
Hours: Monday to Friday, 9:00 am – 4:00 pm (30-minute unpaid lunch, rotated so the office remains open).
Essential Selection Criteria
- Strong organisational and coordination skills
- High attention to detail and accuracy
- Reliable, punctual and able to work with minimal supervision
- Competent computer skills (email, spreadsheets, online systems)
- Ability to remain calm and effective during busy periods
- Good written and spoken English and Bislama
- Demonstrated integrity and ability to handle confidential information appropriately
- Genuine interest in the role and in supporting ethical labour mobility work
Desirable Selection Criteria
- Previous experience in an office, administrative, coordination or supervisory role
- Valid driver’s licence (useful for running occasional office errands)
- Experience working with databases or compliance-related records
- Ability to work neutrally and professionally in a politically sensitive environment
Work experience Previous experience in an office, administrative, coordination or supervisory role is highly desirable.
Apply or enquire by email dan @ empowerswr . com